Shipping Policies
Orders are typically shipped within 2-3 business days unless your item(s) are under pre-order terms. Excludes holiday & peak seasons.
We ship via UPS or USPS first class or priority depending on weight and will usually arrive to you with-in 2-5 business days of shipping date. Please refer to the carrier's website for full delivery & zone details.
Tracking & Delivery
All customers will receive an automated email and/or text including tracking once the order has been shipped to the email provided at checkout.
We are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS. If tracking states that your order has been delivered, it is YOUR responsibility to contact USPS and file a claim if necessary.
If a package is lost or stolen while in transit, we are not responsible for refunding or replacing merchandise. Please contact your local carrier (USPS or UPS) to start a claim.
Pickup
Pre-orders are eligible for FREE in store or pick-up.
Orders are typically ready 2-4 business days unless your item(s) are under pre-order terms. Excludes holiday season(s).
Please wait for your text/email confirmation with pick up instructions before heading over to pick up your order.
Orders can be picked up at 130 W 3rd St Mount Vernon, IN 47631.
Pick up hours are Monday - Thursday 10-7PM, Friday 10-6PM,Saturday 10-2PM, and Sunday 12-5PM.
Questions
If you have any questions about our shipping and/or pick up policies please email ckeitel95@gmail.com.
Thank you & have a great day!